Solutions

EMSI india’s training solutions are client’s need oriented and highly customized.

EMSI india does a through training needs-analysis of the client factoring in existing realities. Based on this identified training needs, fine tuned training solutions are offered aimed at increased productivity of personnel – be it in-plant, in-office in the market place.

Customized training interventions offered

  • Managing Self

    • Goal Setting
    • Time Management
    • Effective Communication Skills
    • Assertiveness Training
    • Personal Effectiveness
    • Performance Excellence
    • Influencing Skills
    • Conflict Management
    • Stress Management

  • Managing Sales / Customer Care

    • Selling Skills / Showroom Selling Skills
    • Customer Care / Guest Care
    • Complaints Handling
    • Telephone Handling / Telemarketing Skills
    • Team working/ Inter-departmental Co-ordination

  • Managing Team

    • Supervisory Skills
    • Managerial Effectiveness
    • Leadership & Managerial Skills

  • Managing Training

    • Train the Trainer
    • Presentation Skills
    • Faculty Development Programs

  • Metamorphosis of Self

    • Enhancing Physical/Mental/Emotional balance through Hypnotherapy, Counselling, Yoga & Meditation and other internationally renowned techniques.

  • Training Record

    • Number of Corporate Professionals trained – Over 80,000
    • Levels of Management structure trained – All levels of Management including Senior Managers, Sales Professionals, Customer Care Executives, Tele-marketers, Service Professionals, Showroom Sales Personnel, Trainers.

  • Methodology

    • EMSI India’s methodology addresses the needs of differing learning styles.
    • Highly interactive learning tools like Management Games / Structured Activities / Training Films / Syndicated Discussions / Case Studies / Video recording, Playback & Analysis of simulated real life situations ensure that learning is not merely effective but also exciting and interesting.